1. Introduction
SynthIdol ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image generation service.
By using SynthIdol, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Password (encrypted)
- Account creation date
2.2 Payment Information
When you purchase credits, our payment processor (Stripe) collects:
- Payment card details
- Billing address
- Transaction history
We do not store your full payment card details on our servers. All payment processing is handled securely by Stripe.
2.3 Generated Content
We store:
- Images you generate using our service
- Prompts and parameters used for generation
- Reference images you upload (for Muse features)
2.4 Usage Data
We automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and features used
- Time and date of visits
- Credit usage and transaction history
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our AI image generation service
- Process your transactions and manage your account
- Store and display your generated images in your library
- Improve our AI models and service quality
- Send important service updates and notifications
- Detect and prevent fraud, abuse, and violations of our terms
- Comply with legal obligations
4. Data Storage and Security
Your data is stored securely using industry-standard practices:
- Data is hosted on Supabase infrastructure with encryption at rest
- All data transmission is encrypted using TLS/SSL
- Passwords are hashed using secure algorithms
- Access to user data is restricted to authorized personnel only
While we implement robust security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
5. Third-Party Services
We use the following third-party services that may collect and process your data:
- Supabase: Database and authentication services
- Stripe: Payment processing
- Vercel: Website hosting and analytics
- AI Service Providers: Image generation (prompts are processed but not stored by these providers)
- Cloudflare: Security and performance services
Each third-party service has its own privacy policy governing the use of your information.
6. Data Retention
- Account data: Retained while your account is active and for 30 days after deletion
- Generated images: Retained until you delete them or close your account
- Payment records: Retained for 7 years for legal and tax purposes
- Usage logs: Retained for 90 days
- Unverified accounts: Automatically deleted after 48 hours
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data ("right to be forgotten")
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your data
- Withdrawal: Withdraw consent at any time
To exercise these rights, contact us at privacy@synthidol.com.
8. Cookies
We use essential cookies for:
- Authentication and session management
- Security and fraud prevention
- Remembering your preferences
We may use analytics cookies to understand how users interact with our service. You can control cookie settings through your browser.
9. Children's Privacy
SynthIdol is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@synthidol.com